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Mind-Matters is live

July 30, 2021
Shaun Williams

Mind-Matters, the brand new mental wellbeing and resilience support service from Lime is now LIVE!

We couldn’t be more excited if we tried. It’s taken months and many, many hours of hard work behind the scenes to bring Mind-Matters to the public at a crucial time for mental health. Mind-Matters has the potential to provide tangible support and guidance to make a very real difference to people’s lives.

So, what’s the big fuss about? Well, we think Mind-Matters is a bit different in a few crucial ways:

  1. It encourages you to think about your mental health and assess it regularly. Our Resilience Checker is designed by doctors to be used regularly to assess mental health and help identify potential issues before they become a crisis.

  1. It provides both emotional and practical support. Our Resilience Support Line provides unlimited 24/7 access to fully qualified counsellors, providing emotional support and a listening ear. It ALSO provides access to experts in legal issues, financial problems, physical health and even concerns with caring for elderly relatives. We understand that sometimes you might need some help with the underlying issues that are causing stress or strain in your daily life!
  1. It helps put you in control of your mental health. Through the Resilience Support Line counsellors, Mind-Matters customers can get access to a library of self-help mental wellbeing resources plus an online Cognitive Behavioural Therapy course (if the counsellor feels that would be beneficial). And if someone needs more urgent assistance, Resilience Support Line counsellors will provide guidance on where to go to access that.

It can be hard to know where to start with mental health. How do I know if I have a problem? What do I do about it if I do?

Mind-Matters provides the ideal place to start looking after your mental wellbeing and build your resilience to weather life’s ups and downs. See what you think for yourself: https://www.limeinsurance.com/products/mind-matters  

Finally, a big thank you to our wonderful partners; Validium, who we work with to provide the Resilience Support Line as well as the structured counselling sessions, online CBT and self-help materials, Doctorlink, who we have partnered with to provide the Resilience Checker – a doctor-designed mental health assessment tool and Harley Therapy who we work with to provide access to discounted face-to-face therapy sessions. Both Validium and Doctorlink are part of the HealthHero group. We have really enjoyed working with each and every one - and honestly you couldn’t meet a friendlier, more professional bunch of people to work with.

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Interested in Mind-Matters?

Find out more about our mental health support service combining both emotional and practical support. From just £3 per month
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